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Service Coordinator - Measurement Instrumentation (Edmonton)

Posted: February 11, 2011

Description

We are currently seeing an individual for a Service Coordinator role for the Measurement Instrumentation business unit with our Edmonton team .  In this Service Coordinator role, excellent written and oral communication skills and your positive outgoing personality, combined with strong communication and relationship building skills, will allow you to work extensively with customers.

You will be reporting to the Manager, Sales Coordinators for Edmonton and the following are the primary responsibilities of the very challenging role:

Role and Responsibilities

  • Scheduling MI Service Technicians (creating appointment sheets, gathering billing information)
  • Coordinating travel, flights, rentals, hotels, etc for scheduled service trips
  • Entering Chargeable and Non-Chargeable Service information into the Spartan business system (Atlas) and the Services business process system (eCSR and PFS)
  • Responsibility for invoicing using appropriate service codes
  • Month End Reporting – running monthly time sheets, overtime and on-call time
  • Providing administrative support for the service technicians if required
  • Coverage for MI in-house repair services coordinator

Qualifications and Skills

  • Ability to work proactively in a fast-paced team environment 
  • Strong negotiating and communication skills
  • Extensive and exceptional customer service practices
  • Entrepreneurial work ethic
  • Proficient with Microsoft Office
  • 1-2 years related industry experience would be an asset
  • Strong organization and communication, problem solving ability

How to Apply

Forward your resume, in confidence, to careers-edm@spartancontrols.com 
 
Close date: March 11, 2011.

All applicants are thanked in advance; however, only individuals selected for an interview will be contacted. By submitting your resume we understand that you are providing your consent for Spartan Controls to retain your resume on file for three months to be considered for other possible employment opportunities within all Spartan Divisions and Subsidiaries.